Privacy Policy

At  Lily Lingo Therapy, we are committed to protecting your privacy and  ensuring that your personal information is handled securely and  responsibly. This Privacy Policy outlines how we collect, use, and  protect your information when you use our services. We also comply with  all HIPAA (Health Insurance Portability and Accountability Act)  regulations to ensure that your health information remains confidential.

We collect personal information that you voluntarily provide to us when you:

• Sign up for speech therapy services

• Complete intake forms

• Communicate with us via phone, email, or SMS

The types of information we collect include:

• Name, contact details (phone number, email address)

• Therapy-related information provided during consultations

• Health-related information relevant to speech therapy services

We use your information to:

• Communicate with you about appointments and session updates

• Provide important service notifications related to your therapy

• Manage and improve our services

• Ensure compliance with HIPAA standards in handling your health-related information

We  comply with all HIPAA regulations to protect the privacy and security  of your Protected Health Information (PHI). We maintain safeguards to  ensure that your health information is stored securely and is only  shared when necessary for the provision of care or as required by law.  Your PHI will never be disclosed to unauthorized parties.

By  providing your phone number, you consent to receive SMS messages  regarding appointment reminders, therapy updates, and administrative  information. You may opt out at any time by replying STOP. Message and  data rates may apply, and message frequency may vary.

We  take the security of your personal information seriously. We implement  security measures to protect your data from unauthorized access,  disclosure, or misuse. Your health information is treated with the  utmost confidentiality and in compliance with HIPAA regulations.

We  do not sell, trade, or otherwise transfer your personal information to  outside parties for marketing purposes. Your information is only shared  with trusted partners who assist us in delivering therapy services, and  they are required to keep this information confidential and  HIPAA-compliant.

By using our services,  you consent to our Privacy Policy. If you do not agree with the terms of  this policy, please refrain from using our services or providing  personal information.

You have the right to:

• Request access to your personal information

• Request that we correct any inaccuracies in your data

• Request that we delete your information, subject to legal or operational requirements

We  may update this policy from time to time. Any changes will be posted on  this page, and the “Last Updated” date will be revised.

If you have any questions regarding this privacy policy or our HIPAA compliance, please contact us at:

• Phone: 254-326-9223

• Email: info@lilylingo.net